More than 4.7 million people worked remotely in 2019. In 2020, the coronavirus pandemic has forced millions more to work from home. This has tested company resources and internet service providers, since at-home workers need to access company servers and resources. Many national business internet providers, local cable companies and residential internet service providers have struggled to meet the growing demand.

Business Internet Providers for Remote Employees

Remote employees may want to examine the level of internet service they’re getting on their home networks or when working remotely. They are used to fast, responsive internet speeds at work that they may not experience at home. When using business tools, connecting remotely or doing resource-intensive work, their internet speed may lag or slow down.

Residential internet service providers share resources among users. This means that when at home, your high-speed internet might slow down during peak periods or when there is heavy usage by your neighbors. So with more people working from home, the internet pipe can get clogged quickly. Also, outages are common for some providers and help lines can get overloaded.

5 Reasons You Should Get Business Internet for Remote Work

There are five reasons why you should consider getting business internet.

Reason No. 1: Symmetrical Bandwidth

Residential internet service providers, cable companies and some national internet providers may provide fast download speeds but extremely limited upload speeds. That may be fine for streaming Netflix, but it can be frustrating if you are sending data back and forth. Uniform download and upload speeds eliminate lag times and enable you to transmit data as quickly as you receive it.

Reason No. 2: Speed

When it comes to speed, you can’t beat business internet. You can often find speeds 10 to 100 times faster than residential internet service.

Reason No. 3: Unlimited Data

Business-class internet typically comes with unlimited data, avoiding the data caps and throttling that residential services usually apply. It also comes with uptime guarantees and a level of customer support that residential service plans don’t offer.

Reason No. 4: Guaranteed Uptime

Business internet service is governed by a service-level agreement (SLA), where providers guarantee uptime. If they fail to deliver, you may be entitled to compensation.

Reason No. 5: Better Support

If there is a problem with your service, you can get in touch with someone right away. Since there is an SLA in place, there is a financial incentive for business internet providers to get you back online.

How to Choose a Business Internet Provider for Remote Employees

When it comes to choosing business internet providers, be sure that you make a smart choice. Here are some of the things you need to consider when evaluating business internet providers.


Your remote employees need access to internal critical applications on a reliable, secure fiber network.  For the highest level of security, remote workers log in through a secure VPN connection and ideally these applications are on a fiber network as well.  This practice replicates the environment found in data centers which do not rely on DSL or coaxial cable connections due to their unreliability and reputation for downtime.


You may not need the most robust bandwidth right now, but your needs may change in the future. Make sure that the business internet providers you are evaluating have the ability to scale quickly as your situation changes and can accommodate changes within your agreement.


When you’re conducting business, reliability is key. Make sure that your business internet company monitors their networks 24/7 year-round for both performance and security. For the most reliable business internet, you want to connect to a dedicated fiber network to avoid sharing with your neighbors.

Uptime and Monitoring

When choosing a business internet provider for remote employees, carefully read the SLA and service guarantees. Companies approach service differently. Look for business internet providers that guarantee a minimum of 99.999% uptime.

Customer Service

You also want to work with a business internet provider you can trust. If you experience service interruptions at the wrong time, it can hurt your business, cause productivity to plummet, frustrate your employees and drive your customers away. Work with a provider that has a local service and support center and the resources to fix problems promptly.

Static IPs

If you’re running any kind of internet-connected server or working remotely and your company requires a static Internet Protocol (IP) address, make sure that your business internet provider allows static IP addresses.

LOGIX Fiber Networks – Built for Business

With more than 100 data centers throughout Texas and connections to more than 3,000 enterprise businesses, LOGIX is the preferred provider for more than 10,000 businesses and their employees. LOGIX is built on a backbone of more than 265,000 miles of fiber to provide the most reliable and fast service.
With a full range of speeds from 100 Mbps to 10 Gbps and higher, LOGIX offers symmetrical speeds and 24/7 year-round monitoring to deliver exceptional uptime and peak performance. It also has a Texas-based customer care and support team to expertly handle maintenance requests, installations and repairs.

Request a quote to learn more about LOGIX Fiber Networks and business internet solutions.