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Why are Issue Tracking Tools So Important

A bug is an issue in coding, specifications, requirement, and design that causes incorrect results. Bu tracking is one of the most important steps of SDLC, without which the entire process would be incomplete. It is a must for maintaining quality and saving money and time. With the right issue tracking tools, you can improve your software quality assurance to a great extent.

Let’s have a look at some of the major benefits issue tracking tools provide:

High-Quality Product Delivery

Issue tracking tools ensure that the detected bugs are fixed. By controlling the work of each team member, they prove to be a helpful resource in removing flaws in the product. They can track problems and analyze efforts each team member puts to fix an issue. This enables you to deliver efficient products timely and within a given budget.

Improve ROI by Reducing the Cost of Development

Issue tracking tools can assign and prioritize bugs. This helps in spotting problems that are repetitive and concentrating on important issues. Instead of wasting time on smaller issues, the development team locks its focus on high priority bugs. This results in increased productivity and reduces the cost of development.

Better Connectivity, Teamwork, and Communication

Issue tracking tools help improve communication through email notifications and chat interfaces. This narrows the communication gap and ensures that the information is conveyed to the right person at the right time. These tools work as a central repository, providing access to real-time data that helps in preparing clear reports, exploring applications and attempting new bugs.

Understand Defect Trends and Detect Issues Earlier

As the term suggests, “issue tracking” tools help keep track of issues that are detected and other information such as who fixed them, how long did it take, etc. Bugs are detected in the formal testing phase which helps to create bug-free data in the production stage. These tools provide sufficient metrics that can be referred to in the future to know the type of defects previously reported. The team can relate bugs to change tests, codes, and other data that can be leveraged to analyze the defect trends.

Better Customer Satisfaction and Service

Issue tracking tools allow end-users to report bugs directly on their applications. Common bugs can be analyzed and solved through product modifications. Most tools do not require any special training, so you can use them easily. Also, they provide an automated response to end-users and notify them about development status and updates through alerts. This provides relevant and better service to customers by allowing suggestions and feedback.

Conclusion

Issue tracking tools help find and fix bugs to reduce development costs and save time. If used right, it can help you better understand your work environment, thus improving overall efficiency. Companies can also leverage these tools to manage resources efficiently and offer faster solutions. Bug tracking can be used in every stage of the software development process, thus helping developers to be more productive and content.

 

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